Tamil Nadu CM Chief Minister Jayalalithaa Release launch Amma Call Center Today: Tamil Nadu Chief Minister J Jayalalithaa today found a round the clock call area for ensuring rapid reaction. The Chief Minister in Chennai, established the Amma Call Center, that will work consistently through videoconferencing.
The latest task was gone for ensuring rapid reaction to people’ grievances where in they are able to dial sans toll amount of time in the day, a government release said. The Special Cell of the Chief Minister is as of now contained in referring to tend to people’ problems letters and requests to offices and it is a push to help enliven the process, it said.
Tamil Nadu Chief Minister Jayalalithaa launch Amma Call Center
The details of the callers and the issues reported by them would be registered on computer and referred to the relevant section for action through e-mail, SMS and phone, it said, adding, the callers may also be notified of the details through SMS like which department and official their problem had been referred to. The actions taken on the grievance will likewise be shared through SMS, it said.
Equipped like Voice Logger System and Computer Telephony Integration, upto 15,000 calls a day, with will be initially handled by the center 138 operators recruited for the goal. Their amounts will soon be enlarged on the basis of the condition, the release added.